FedEx
Driver Calls Repeatedly Asked Where Rerouted Wine Should Go

My wife ordered some wine. They made one attempt and left a tag. All was fine until I called FedEx to have it rerouted. The first address was my parents' house. I had them reroute it to my neighbor's house across the street.

The next morning around 8 I got a call from the driver asking me where the package should be delivered. I told him I had it rerouted to my neighbor's address. He was at my parents' house making a second attempt and noticed a second label on the package. The next day I got a call from another driver asking me the same thing. On day 4 I got yet another call from a driver asking to verify the address it needs to be delivered to.

Every time I order something online and see that a company uses FedEx for shipping, I feel like punching them. FedEx has never been able to deliver to the correct address on anything. I have great neighbors. Even the ones who live on another street get my mis-delivered packages. When you try to call FedEx, I always get, "Oh, that would be our Express company, or Ground, or Home Delivery." One name, one company, and I really do not care which one it is, just get my package to me. UPS is the only way to go. One brand, one company. I will never purchase anything from a company that uses FedEx.

Company: FedEx
Country: USA

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