USI Energy
Fraudulant Unreasonalby High Late Charges Even Though Payment Sent Eight Days In Advance

Miscellaneous

This company charges unreasonably high late charges each month when they claim you are late. Even though I paid my bill eight days in advance, they still claimed I was late and tried charging me $10 on a $15 bill.

When I tried talking to their customer service rep, they kept talking over me, and interupting me so I could not get a word in edgewise. I had to talk loudly over him to be heard, and I made sure he heard me.

Their reasons are not fair. They claim that they process the bill the day they receive it, but I believe that they need to check on the person responsible for entering the payments. Perhaps, they are behind and stashing bills in their desk.

I will not pay this late fee or any others they try to bill me.


Company: USI Energy
Country: USA
State: Georgia
City: Norcross
Address: P.O. Box 1527, Norcross, GA 30091-1468
Phone: 8008231468
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