Best Buy
Late Fees Charged Though Payment Was Not Yet Due

Electronics and household app.

I purchased about 600 dollars of merchandise from Best Buy at 18 months interest free. I attempted to pay my bill online on December 26. My payment was not due until 8 days later on January 3. When I got online, I learned that the payment could not be paid because I was too late.

Eight days prior to my bill being due, was too late according to Best Buy. I was charged a $39.00 late fee.

I receive my bills online. No paper bills. I did not receive a bill online which payment was due on February 3. Once again I was charged a $39,00 late charge by Best Buy. I believe they are fraudulently charging customers late fees.

I closed my account soon after the second late fee.


Company: Best Buy
Country: USA
State: Louisiana
City: Metairie
Address: 6205 Veterans Memorial Blvd
Phone: 5047800172
  <     >  

RELATED COMPLAINTS

Best Buy, GE Capital Cons Cardco
Computer Financing Paid Off Early Yet Late Fees and Interest Keep Growing

Juniper Credit Card, Barclay's Bank
Juniper credit card is a ripoff! Charging overlimit fees because they put you over the limit!

HSBC Retail Services
Best Buy Charged a late fee, they said payment received a day late, was charged $39.00

Citibank
Late Fees Charged Though Online Payments Made Before Due Date

GE Money Bank - Care Credit
Bills arrive after due date, causing repeated late fees and interest

G.E. Money Bank
Payments Posted Late Despite Early Bill Pay, $39.99 Late Fees Charged

Capital One Auto Finance
Late fees added to bills before due date and never credited

Comcast
Late Fee After Online Bill Payment Signup Failed