FedEx
Waited 7 Minutes for Package Pickup at Lake Wales Center

I use FedEx a lot. The one problem I have is that I can't sit around all day and wait for a package, so I go pick it up. Every time I go to pick up a package from the Lake Wales distribution center in FL, I have to wait for the rep to finish her conversation in the break room. They have a mirror so they can see who comes in.

Today I had to wait 7 minutes for her to finish her conversation about blueberries and pecan pie. Then she comes out with the personality of a rock, like I'm bothering her. It happens every time. I will use UPS from now on.

Company: FedEx
Country: USA

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