Verizon
Told 30-Day Cancellation, Then Charged $200 Early Termination Fee
- 05-25-2010
- 0
Switched to Verizon to "save money"... Salesman said I could cancel in 30 days, no early termination fee. Wasn't happy with the picture quality (we have a home theater projector) and the technician couldn't get it hooked up with HD. When I called in to cancel, the CS kept telling me I couldn't cancel for another 4 days because I had an order with Cablevision. When I called back 4 days later to cancel, they told me there would be an early termination fee of $200.00. And that the policy was in fact 15 days. Buyer Beware, it's all in fine print. Would never touch anything Verizon ever again... Verizon is the MCI of the 21st century.
Company: Verizon
Country: USA