Priceline.com
Rude

I will never use Priceline again! I feel totally ripped off! I was researching hotel prices online for my brother. While trying to figure out how the whole process worked, I accidentally reserved a room. I called Priceline within seconds to explain to the error. They refused to help me. They were very rude. After talking a person who claimed to be the "highest person I could speak to" (David, Employee 825147) all he could offer me was a $10 coupon on their next service. Seriously? They charge me $200 for a hotel room I do not want (booked in error) and instead of assisting me in canceling the room they give me a stupid $10 coupon. What kind of company is this?

Company: Priceline.com
Country: USA

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