JustAnswer.com
No reply from vet expert in emergency and only partial refund
- 04-20-2010
- 41
We needed emergency vet 'counseling' - I sought on-line assistance, and found 'justanswer.com'. I was hesitant at first when the site required a monetary 'deposit'. I posted my question, and 3 hours later had not received ANY kind of reply. (I expected an almost immediate response, as it claimed to have 4 veterinarians 'on-line' when I posted my question.) The animal in question died. (it was an egg-bound chicken - had it been a domestic pet I would have sought a REAL veterinarian!)
I edited my post to indicate I no longer needed an answer, the animal died, and re-submitted my post. I STILL have not received a reply. After initiating a PayPal dispute, I did get a response that a portion of my money was going to be refunded.
I CERTAINLY DO NOT recommend this site. They are NOT prompt (or even timely) in responding. I will NOT seek advice/answers from justanswer.com again!!!
Company: JustAnswer.com
Country: USA
Site: justanswer.com