Justanswer.com
No answer at justanswer.com

Cars & Transport

I was looking for information about an engine noise and used Google for blogs, help and etc. Justanswer.com came up as a possible solution to my question so I jumped through all the hoops and resistered for an account and found an expert in the field of Polaris ATVs. I asked my question and found out I had to pay up front an answer, either $9.00, $15.00 or I believe $20.00!

I read many positive feedbacks from other users who had received answers, so I figured I would pay for my answer. I paid $9.00 via credit card and submitted my question. Shortly I received an email that an expert in Polaris ATVs had acceppted my question and an answer would follow shortly.

I have never received an answer! The charge, of course, was on my credit card!

I called to question this charge and have it removed, due to never receiving an answer, but all their representitives were busy with other customers and if I visited their web site, someone could help me there. I went to the website, but the website has no customer service or contact information.

I received emails informing me that an expert had received my question and a quick survey, which I responded to in a very negative manner, but the point is they had the correct email address for me and I received emails from them, but never received an answer.


Company: Justanswer.com
Country: USA
State: California
City: Nationwide
Address: JUSTANSWER. COM
  <     >  

RELATED COMPLAINTS

Justanswer.com
Justanswer Charges for expert information. Provides guesswork, then runs away

Justanswer.com
Took my money and NEVER answered my question nor gave a PROMISED refund

Justanswer.com
Paying for Nothing Internet

Justanswer.com
Credit card charged, but service not provided

JustAnswer.com
Consumer Report

Justanswer.com
Justanswer is rippingoff experts

JustAnswer
Didn't answer difficult question, cancelled subscription instead!

JustAnswer.com
JustAnswer gave NO answer but charged my account anyway!

Justanswer.com
Online company providing answers for questions regarding mechanical malfunctions of cars

JustAnswer.com
Consumer Report