Hewlett-Packard (HP)
Hairline Screen Fracture After Six Months, Repair Refused

Miscellaneous

I purchased a large screen laptop to replace my ageing desktop.
After six months of use the screen developed a hairline fracture and HP refused fix it. They say it was damaged and won't fix it, even though they admit there is no physical evidence for it - I say it is a design flaw, too large a screen with too little support. In either case after owning three HP's I've bought my last.


Company: Hewlett-Packard (HP)
Country: USA
  <     >  

RELATED COMPLAINTS

Best Buy
Gateway laptop screen cracked and warranty coverage refused

Hewlett-Packard (HP)
Dv7 laptop screen, drive and webcam failed within two years

Hewlett-Packard (HP)
Notebook screen failed after one year with lines, near $500 spent

Hewlett-Packard (HP)
DV7 laptop overheated and video screen failed from design flaw

Hewlett-Packard (HP)
Business Laptop Repair Denied and Billed for Cracked Screen

Hewlett Packard Company
tx1000 Laptop Nvidia Graphics Chip Defect and Refused Recall