Hewlett-Packard (HP)
HP dv7 laptop is worthless - Hewlett-Packard Pavilion dv7 laptop

Computers & Services

I bought this laptop from Best Buy almost 2 years ago, and have been plagued with issues. First, I noticed the screen flickered and pixelated lines would run across the screen unless the screen was titled just so. I thought nothing of it and kept using the computer. Then, the CD/DVD drive quit - for no reason. It stopped working and hasn't worked since. Then, I noticed that if I closed the screen halfway, the computer would shut down. No logging off, the computer would just shut off. After that I found out that the integrated webcam doesn't work, and according to forums I have researched, these issue are COMMON for this laptop! I am now contemplating just purchasing another laptop because I am already aware of the horror stories other consumers have had with faulty computers and companies helping to fix/resolve the issues. Granted, my next purchase will unlikely be another HP.


Company: Hewlett-Packard (HP)
Country: USA
  <     >  

RELATED COMPLAINTS

Hewlett-Packard (HP)
MODEL DV7-4060us laptop - HP DV7 Entertainment laptop

Hewlett Packard
HP - Hewlett Packard HP company is outsourced. Bad customer service, bad computers. Every computer goes out after the Warranty is up!

Hewlett Packard Pavillion 6000 Laptop
Warranty, Extended Warranty Useless

Hewlett Packard
Terrible experience

Hewlett-Packard (HP)
"business" laptop - HP LAPTOP

Hewlett Packard
HP refuses to repair / replace faulty laptops

Hewlett-Packard (HP)
LCD screen factory defect - HP laptop

Hewlett-Packard (HP)
Extremely upset - Service ticket number 8022200058 for a HP Notebook Pavilion Laptop

Hewlett-Packard (HP)
HP TouchSmart tm2 - laptop

Hewlett-Packard (HP)
Questionable business practice - HP laptop warranty service