Hewlett-Packard (HP)
Dv7 laptop screen, drive and webcam failed within two years

I bought this laptop from Best Buy almost 2 years ago, and have been plagued with issues. First, I noticed the screen flickered and pixelated lines would run across the screen unless the screen was titled just so. I thought nothing of it and kept using the computer. Then, the CD/DVD drive quit - for no reason. It stopped working and hasn't worked since. Then, I noticed that if I closed the screen halfway, the computer would shut down. No logging off, the computer would just shut off. After that I found out that the integrated webcam doesn't work, and according to forums I have researched, these issue are common for this laptop! I am now contemplating just purchasing another laptop because I am already aware of the horror stories other consumers have had with faulty computers and companies helping to fix/resolve the issues. Granted, my next purchase will unlikely be another HP.

Company: Hewlett-Packard (HP)
Country: USA

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