Hewlett-Packard (HP)
HP - HP Pavilion dv 9000 series notebook

Flawed product and poor customer support

I've purchased 3 HP laptops this year.

My personal computer is only 6 months old and developed lines on the screen known as LCD bleed.

The laptop was not dropped or misused.
It is used as a desktop replacement.

The screen is too large and inadequetely supported for its size. There is flex in the screen when it is opened. This is a design flaw not customer damage. The problem occurred with normal household usage.

I am extreemly dissatisifed with the time and energy I've spent trying to get this problem fixed.

I am furious that HP refuses to help me with this problem!

Company: Hewlett-Packard (HP)
Country: USA

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