Hewlett-Packard
TX Series Tablet PC Motherboard Defect Refused Recall

I had purchased a HP Pavilion TX2510US tablet PC about two years ago. Even
within the first year it started to have problems, the screen scrambled
once every few months. Later the screen went blank and it did not boot
even though the caps/num lock LEDs would blink.

The local HP repair center representative informed me that it is a manufacturing
defect and that HP had initiated a recall on some of their DV series
laptops to fix the problem, but even though the TX series has the same
exact defective motherboard as the DV, HP refuses to acknowledge this.

I have since then done some research and found many sites that have these
same exact complaints about people with TX1000 and TX2000 tablet PCs.

This is a product design problem and it must be recalled or reimbursed even
if warranty has expired. HP sold to probably tens of thousands of people
a defective product.

Company: Hewlett-Packard
Country: USA
State: California
City: Palo Alto
Address: 3000 Hanover St
Phone: 6508571501
Site: hp.com

  <     >