Hewlett-Packard (HP)
Rude Tech Support Rep Asked for Credit Card as Collateral

Customer service means being nice and helping you out. This freaken jerk named Abubakar was so rude to me he made me feel stupid and less of a person. I do not have a credit card and they needed one on file as collateral. My husband was at school and I said can I call back to give him the number and he said oh you do have a credit card why don't you just give it to me. I was mad cuz I didn't obviously because I would have gave it to him. So I explained to him my husband is not here. The whole time he was checking my computer he was so rude. HP I know I am not the only person to complain about tech support but please please train them better. I also know who am I and I'm only one person, and I don't really matter, but I'm still a person. I seriously do not want to call at all anymore. I am going to consider selling my HP notebook and getting something else just because of the customer service. I will never look at HP the same because of this.

Company: Hewlett-Packard (HP)
Country: USA

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