Sears
Loud Dishwasher After Repair and Call Center Hung Up Twice

I had called Sears to have my dishwasher service loud noise, technician came out and said food chopper wash broke by toothpick and needs new heating element. A week later different tech comes to replace both parts very slow and confused took 45 minutes to put food chopper in, not too mention it took him almost an hour to remove and replace element (only held on by too nuts.

First time running a couple hours after tech leaves. Severe loud noise like metal grinding on metal. When I call Sears call center first person hangs up on me. When I call back second call center person says call tomorrow. I am calling for service for tomorrow now, when I ask for supervisor same operator comes back and says call tomorrow and hangs up!!! Unbelievable

Company: Sears
Country: USA

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