Verizon
Charged $60 for a 20-minute call to Switzerland

Just after switching my phone service to Verizon I had a charge of $60 on my first bill for a 20-minute call to Switzerland. As confirmed by Verizon by telephone the going rate is 10 cents per minute or $2 for 20 minutes. I wrote a letter to Verizon asking for a refund of $58 but have not heard back in over five weeks. I wrote the letter to Verizon SRC in Annapolis, Maryland as advised by the call center supervisor who would not issue me a credit of $58.

Company: Verizon
Country: USA
State: Maryland
City: Baltimore
Address: P.O. Box 17577
Phone: 8885005358

  <     >