Bestbuy
Computer Returned Cracked After Video Card Upgrade Was Declined

Took my computer into bestbuy to have video card upgraded. After giving the computer department my video card and computer I was told to return in an hour.

Upon returning I was told my computer was not compatible with the card I had picked. The invoice was taken and ripped up as I was told there would be no charge.

After returning home I noticed a crack in the computers case. After hooking up the computer I found it did not work. I promptly returned to bestbuy and asked what was going on. Before I had even explained what was wrong I was told by the Individual in the computer area "you must have damaged it in transport".

After speaking to the manager I was told that there was nothing I could do. I contacted 1800-bestbuy. Who further insulted me by saying "prove we broke it".

After taking it to another computer repair shop I was informed that it appeared to have been dropped. Further found that the video card I had chosen was indeed compatible with my system.
These scam artists indeed knew what they where doing and attempted to cover it up. Never trust them with your expensive equipment.

Company: Bestbuy
Country: USA
State: Pennsylvania
City: Wyomissing
Address: 1701 Crossing Dr
Phone: 6103753340

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