Best Buy
Laptop Priced $100 Higher at Checkout for Geek Squad Software Removal

Electronics and household app.

I choose a laptop at Bestbuy on 12/20, when I checked out the price was $100.00 more than the listed price in the store, I questioned the sales person the amount was wrong and he stated that BestBuy Geek Squad removes certain software from the computer and this is the reason for the charge.

I explained I just wanted the listed price computer and wasn't willing to pay for a service that wasn't needed. They called the manager and the price was changed to the correct listed amount. I want to know is every computer that comes in the store team opened up. How many people fell for this scam and handed over the extra money? BestBuy is making people feel that the computer in the box will not work if they don't set it up which is a misleading ploy to sell their services.


Company: Best Buy
Country: USA
State: Pennsylvania
City: Pittsburgh
Site: bestbuy.com
  <     >  

RELATED COMPLAINTS

Best Buy
Advertised laptop only in stock with $60 optimization charge

253-802-0309, International Telecom Landline From Auburn, WA
Consumer Report

BestBuy Co Inc
Laptop opened by Geek Squad and unrequested software charged

Best Buy
Laptop and Printer Bundle Price on Website Not Honored in Store

Best Buy
Laptop Replacement Offered at Lower Value With No Credit for Plans

Safe national of america
Bestsavingsource Geek Squad Best savings or Worst savings? Papillion

Best Buy
Geek Squad Demanded Payment for Laptop Repair Covered by Warranty

BestBuy
Computer repair quote of $130 ended with replacement unit

Best Buy
Geek Squad fee not refunded after computer return