BestBuy
Terrible experience
- 10-05-2008
- 33
I took my computer to Geeksquad at Bestbuy thinking that they could fix the virus that I got into the machine and "frozen" all my files. Well, the "smart geeks" said they could fix with no problem and would install a anti-virus better than Norton. I believed because I thought they were professional. How silly I was!!!
They charged me 380.00 for installing the anti-virus and one CD with some of my files. Nevertheless to say when I got home the computer never worked. I took back 4 times, and they told me they couldn't do anything, especially returning my money back. I fell robbed!!!
After so much aggravation I went to Walmart and got a new computer, because I complained so much, today, I am sure they are very happy for losing a customer! No more Geeksquad... You guys should go to a computer school first!!!
Company: BestBuy
Country: USA
Site: bestbuy.com