Best Buy
Sound Card Box Opened Empty and Customer Accused of Fraud

Ack in 2000 I went to bestbuy in Columbus Ohio to get a new sound card for my computer I play a lot of computer games so I wanted a good one I found a soundblaster live card the best one out at that time.

I got it home and was ready to install it when I open the box there was no card all there was is a disk for the drivers and a cable this card wasn't cheap it was about 100 dollars at the time so I went up to the store and talked to the girl at the desk and got no help so I ask for a supervisor when he came out I told him what had happen we walked back to the row where the card was and ask me why I hadn't noticed the difference in wight of the box

I told him I don't stock your product I don't know how heavy they should be the card is only about a pound then he said I must have taken the card out and I was trying to rip him off I then showed him the receipts that came up to about 450 dollars that I had spent in the last month there to show him that I shop there all the time but he still said it was my problem so if you shop at bestbuy open your box before you pay
of you may end up spending 100 dollars of more for an empty box

Company: Best Buy
Country: USA
State: Ohio
City: Columbus
Address: Morse Rd

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