Travelocity
Efund

Judging from my experience, this is how they call their customer service.

- Make sure not to refund, with whatever a reason they can provide.

- Organize their customers' files to mess up all the cases.

- Confuse their customer with the information like who's the manager and who's the supervisor.

- There's no such thing as an individual case. Find a category their customer's mail belongs to, and make the same reponse whatever the occasion.

- Make their customers get sick of complaining, so as to never use Travelocity again.

Company: Travelocity
Country: USA

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