Dell
Ripoff

I have had my computer and have tried numerous times to do a pay off of the balance, because I am billed each and every month a finance charge. My payment is approximately $30.00 a month. They add in late fees just about every month of $35.00 plus on top of that the new finance fee of $23.78, so as I wrote to make a deal to pay off they are not accepting the deal of my balance to be cleared of $800.00.

Each month I pay 30.00; they add in 23.78. I see only getting credit of about $6.00. I have been paying on this 800.00 computer for 2 years now and my balance is now 1000.00. Does anyone have any suggestions on how to get their attention besides stopping payments. I have written several times and called a million times and always end up in India customer services. I want to speak to someone in America, I have no more ideals Please help Thank you

Company: Dell
Country: USA
State: Texas
City: Austin
Address: PO Box 81585
Phone: 8002832210

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