Verizon Dsl
Is painfully slow! Internet
- 09-25-2003
- 4
I have verizon online DSL service! STAY AWAY!
Supposedly it's really fast, but so far my exprience with it has made me think that a Hamster hooked up to my computer, running on a wheel, would be faster! I wish I had stayed with dial -up. It's cheaper and faster.
Half the time, the pages don't even load with this service!
Forget about getting concert tickets etc. You can almost hear the whriling of the DSL trying to hook on.
When I try to load a page I basicly have to keep hitting refresh until it loads which can be between 5 to 10 minutes. I can click to hook on a page and go cook dinner before it loads!
It's 1910 equipment for the 2000's.
Also I have call waiting and eventhough Verizon gives you phone filters, if I'm on the phone and someone else calls there's this horrible loud buzzing sound.
When we called customer service, which is based in Canada, because we couldn't hook on once, after 2 hours of trouble shooting they told us it was our computer and our problem. Well guess what. After calling back the next day and speaking to someone else for 20 minutes we found out it was actually their problem!
I was told I can't cancel because they never promise to give you a certain speed. So we're stuck with them for 7 more months.
Company: Verizon Dsl
Country: USA
State: Nationwide
Site: www.verizon.com