Verizon
DSL took 4 months to hook up, phone billing problems continue
- 10-09-2007
- 6
I moved a town away and had my phone and DSL transferred (or so I thought). It took Verizon 4 months to hook up my DSL (after telling me that it wouldn't be a problem... I work from home and rely on a VPN connected thru DSL). I was out of work as cable isn't available and anyone familiar with VPN's knows that connecting through dial up is impossible. So I was out of work until they hooked up my DSL. I called every mngr and supervisor daily to complain. I still am having problems with my phone service to this day, exactly 1 year and 4 months later. I have ATT international plan and Verizon keeps picking up the phone calls charging me quadruple! I just filed a complaint with the FCC and Verizon's corp office. Do not use Verizon. I'm cancelling my home phone on 10-31 and closing my business because of them! They suck a...
Company: Verizon
Country: USA