Dell
Over 125 Calls and Still No Working Second Computer

In late January I purchased two computers from Dell, one worked and one was a piece of junk. I begin calling Dell for help.

Well, February went by, March, April, May and now half of June. I have made over 125 telephone calls at this point. Have spent over 40 hours on the telephone with Dell representatives, and I still have a piece of junk.

In the last months I have did everything they have asked me to do to fix this computer, and 2 things was to take the computer apart and put it back together. Promise to God i had to take the computer apart and work on it.

Well finally I began talking to Trisha, Bonnie and Big Patrick about my computer. So Patrick tell me he will send me disk that should fix my computer. So I receive the disk and it restores my computer to the orginal state. (junk)

Company: Dell
Country: USA
State: Texas
City: Austin
Address: One Dell Way
Phone: 5123384400

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