Best Buy
Terrible company

Internet & Web

The Best Buy store in Olympia Washington charged a ten dollar re-stocking charge after first refusing to take back a still factory sealed Sandisk 4GB strorage device because it was after the 30 day return policy. After telling the clerk my computer operating system, she pulled the wrong item. The item was never opened and the original receipt was with the item.

I called their customer service toll free line, and told them what had happened, but the customer service clerk on the line would not refund the ten dollars the store charged me, even though it was their error.


Company: Best Buy
Country: USA
Site: bestbuy.com
  <     >  

RELATED COMPLAINTS

Best Buy
Returns/exchanges

Aeropostale
Poor Customer Service from Shrugs to Indifference

Wal-Mart
Walmart cancellation review

Best Buy
Mobile internet device review store

AMAZON.com
Trade-In Store is more like never-see-it-again store - Customer Service

Babies R Us
Return Policy

Burlington Coat Factory
Clerks will tell you merchandise is returnable but then deny it the next day!

Target
Questionable policy

Coachsfactoryoutletonlines.net
Ripped Off! Do NOT purchase from the site!

Ikea
Return Policy - Chai