Ancestry.com
Ancestry.com has no useful information, $19.95! Rip-off

In beleiving I might find some useful information to find a lost relative I signed up for Ancestry. Coms quarterly access for $19.95.

In less than an hour I discovered nothing of any use and found nothing that I had not already seen without paying.

I sent and email and they said I had to call. I did and they said they would credit my credit card and would confirm via email within 7-10 days.

After no word for two weeks, I sent another email asking about the credit.

They said once again that they had cancelled my account but did not even address the question re the credit. I sent another email which they did not respond to.

So I called, stayed on hold for 20 minutes and now they say there are no credits for quarterly accounts. So, they cancelled my account at my request, said they would give me a credit and now have changed their mind.

They have rendered no useful service to me but still want to keep my $19.95!

Shame on them!

IW3-12

Company: Ancestry.com
Country: USA
State: NV, CA
City: Provo/ SanFrancisco
Phone: 8002623787

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