Icgems.com, Aka Carol Ic Gems Co., Ltd
Gemstones misrepresented on site, photos enhanced and information not forthcoming site Internet

I purchased several stones from icgems.com, including 2 red Andesine stones weighing over 4 carats each. The photos that depict all of the red andesine stones on the site show a cherry red stone with no banding or discolorations. They are labeled as "eye clean."

I received the stones and they have huge, awful white bands of discoloration. They are glaringly obvious and make the stones ugly. I wouldn't pay a quarter for a stone like that!

I have been assured that I can return the stones for a full refund. I will return them and keep my fingers crossed. However, I am still out over $75 in shipping and insurance fees. I am NOT happy about that.

I have never purchased gems from a dealer that lacked such obvious information as horrible discolorations in the stone. The photos of the stones were obviously touched up. I will not be doing business with icgems.com again.

Beware!!

Company: Icgems.com, Aka Carol Ic Gems Co., Ltd
Country: Thailand
State: Bangkok, Thailand
City: Bangkok
Address: 293-3 Suriwongse Road

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