Home Depot
Employee Resolved Damaged Glass Storm Door Order in Indy

Many thanks to Jason at the Post Road Home Depot in Indy. I ordered a glass storm door online, and what followed was confusion with an online employee over the use of a gift card and a damaged door shipped directly to the store. The online employee was going to make me wait up to ten days to get my refund to reorder the same door, instead of just letting me return it for a replacement, and there were issues getting the credit card reinstated.

Jason made some phone calls, took time, was patient with everyone, and resolved it to perfection. Terrific customer service, Jason! Home Depot is very lucky to have you!

Company: Home Depot
Country: USA

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