T mobile
Unauthorized Text Charges, Shutoff and Collections After Contract Ended

The COMPANY Customer services suck when I would call about my bill nothing was record I had the services for 4 years I pay the bill on time every month until jun when I got my bill it show text message on it well needs to say I never mad them I have now clue what happen because under the family plan I block all text and web and phone number. So when I call about the rep they said o I see you had it block senses you had the services I said yes she said I will take it off which I ask her who much is my bill she told so I pay that amount the same day

Well a couple of days go buy and my aunt calls my home number said did you know your cell was shut off I told her know so I call again about. They said you own for the text call I said how come so I explain again she told me this time well you will have to pay that amount and a reconncect charge I said for what. And then her next breath was my contract was up she said if I pay for 2 yrs of services. It would be this amount I said know thank you because on aug/9 my contract was up so I told her just shut them off. My bill went from being one amount to another. And every time I call about they would add an extra 100.00 dollars on to the amount that I owe them.

So now as it stand they call today for a payment. Ask them how much they told me 600.00 the amount I start at was only 145.00 for aug and this was the amount that one of there reps told so I pay it because they told me you are bill a month behind. So come september I get another bill for tmoblie for 400.00 dollar I told them the phone were shut off they said know they were not I said yes because I talk to them on aug/9 then to turn them off and alls I was paying was that finally bill and that when they told me I owe for this and that. So needles to say it went to collection dept. I ask did they fix it so I told them he said what I show is that you owe tmoblie 600.00 dollar. My email is

Company: T mobile
Country: USA
Address: po box 629025
Phone: 18882237425
Site: t-mobile.com

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