My Family Mobile
I had my phone shut off for a month and still charged for the services even though they told me I would not be charged for these serviced. The phone was shut off from October 22 to Nov. 15. My accoun

Shops, Products, Services

Myfamilymobile.com

I was to be pro rate on my bill since the phone number 660 553 8249 was shut off on 10/22 and restored on 11/15. The account number is 850265339 and was charged for a full month and not prorated for the suspension when I had my phone stolen. I called on 11/21 requesting why the bill was the full amount. Was informed that I Denise Dore need to file a report to get it prorated as to what the company already told me twice that would happen. I asked on 11/21 adn 10/22 with comformation that my bill would not be the full amount.


Company: My Family Mobile
Country: USA
Address: Sedalia, MO
Site: myfamilymobile.com
  <     >  

RELATED COMPLAINTS

T mobile
Unauthorized Text Charges, Shutoff and Collections After Contract Ended

T-Mobile USA
Charged Full Month and Sent to Collections Despite Prorated Billing Promise

Walmart my family mobile
Monthly Bill Varies and Phone Number Change Charged Without Authorization

My Family Mobile
Walmart phone plan Billing for services not used

T-Mobile
Final Bill Not Prorated After Port Out Despite Earlier Assurance

Insight
Overpayment on closed account

T-Mobile
Monthly Bill Far Above Quoted Plan Price Due to Added Fees

Walmart My Family Mobile
Mobile Plan Bill Climbed With Added Lines, Fees and Stolen Phone Charge

Walmart family mobile
Charged for Returned Phone on Family Mobile Bill

T-mobile
Unauthorized $19.98 Monthly Mobi-spin Charges, Only 45 Days Refunded