Best Buy
Geek Squad black tie service Repair ripoffs. Do Not Use

I am disgusted with the service received, well. NOT received from the Best Buy Geek Squad. I took my DSLR Nikon Camera To my local store for a tune up. The camera had a minor, I mean minor problem, so I was told I would have it two weeks later. Well it has now been 7 WEEKS. CAN YOU BELIEVE that?!? And I still do NOT have my camera. I have called, emailed and have gone back in person to my local store. All I am told is it is in repair. Really?! No kidding. I BROUGHT IT IN,!! They say they can't call the repair place, it's not allowed. WHAT.? They aren't allowed to call their OWN repair place? THere are no updates when I check on.ine. No updates have been emailed to me. This is so unbelievable and ridiculous. I will NEVER NEVER buy another product that needs a protection plan at Best Buy. How can it take this long for a product that wasnt seriously broken to be looked at. I am a very understanding person, but COME ON! This is maddening.

Company: Best Buy
Country: USA
Site: bestbuy.com

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