Best Buy
Nikon Camera Still Not Repaired After Seven Weeks at Geek Squad

I am disgusted with the service received, well. not received from the Best Buy Geek Squad. I took my DSLR Nikon camera to my local store for a tune up. The camera had a minor, I mean minor problem, so I was told I would have it two weeks later. Well it has now been 7 weeks. Can you believe that?!? And I still do not have my camera. I have called, emailed and have gone back in person to my local store. All I am told is it is in repair. Really?! No kidding. I brought it in!! They say they can't call the repair place, it's not allowed. What? They aren't allowed to call their own repair place? There are no updates when I check online. No updates have been emailed to me. This is so unbelievable and ridiculous. I will never never buy another product that needs a protection plan at Best Buy. How can it take this long for a product that wasn't seriously broken to be looked at. I am a very understanding person, but come on! This is maddening.

Company: Best Buy
Country: USA
Site: bestbuy.com

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