Toys R Us
Poor service - gift cards

I don't think Toys R Us will respond but they did not send a gift card for our son for Christmas. It was a mistake they made which happens and that is no biggy but after several repeated contacts and after being told the card would arrive on this day then on that day and being told it was sent again and again, then they turned around and stated it was never sent after all that but they would be happy to send it and cover shipping... Need I say more. The 8 year old said he was sure it would not arrive if it hasn't arrived yet - he was right. I kept telling him to be patient. That was a bummer. What happened to you guys?

Company: Toys R Us
Country: USA

  <     >