AT&T
Charged $1000 Deposit to Restore Line Cancelled for an Hour

So I had service with AT&T and so did my father. We both had family plans in which I had 2 lines per family plan and 5 lines per family plan for my father's plan. So I decided to merge one of the lines into my dad's plan since one of the lines contract was up and so I could have an individual line and save money. So I cancelled one of my dad's account line at 8:00 A.M. And then told AT&T to merge one of my lines to my dad's account and they said my account was fairly new so I had to wait 2 months for me to able to do that. So I said okay that's fine and I called AT&T back to un-cancel the line I've cancelled and they said without a credit check that they require a $1000 cash deposit at the nearest at&t store and that they could do nothing about it. So they wanted $1000 for just me cancelling the line for like an hour? Are you kidding me? These a*holes need to be brought down off of their high clouds.

At&t - not recommended, worst customer service.

Company: AT&T
Country: USA
Phone: 18003310500
Site: att.com

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