Home Depot
Extended Warranty Battery Exchange Refused at Santa Ana Store

I went to the Home Depot at Edinger/Lyon in Santa Ana, CA to return an item on which I purchased a two-year extended warranty. The customer service girl, Monica, would not exchange the batteries and just wanted to give me a hard time. I went to the Irvine Home Depot, and in two minutes they gave me a new exchange. The Santa Ana (Edinger/Lyon) store has the worst customer service.

Company: Home Depot
Country: USA

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