Verizon Wireless
Sales Rep. Lied to get me to sign up with Verizon

My G/F and I had been with Alltel since 2003 Paying $85 a month for two Lines on a Unlimited Family Share plan. And had renewed our contract every 18 months and upgraded phones. Well when Verizon Wireless bought Alltel out we received notices in the mail about the change over and also stating that nothing needed to be done on our part and that our current equipment (Phones) would continue to work. Not True.in Oct. 2009 we Received letters telling us that if we wanted to continue to be able to use our phones we must upgrade our Phones to Verizon Wireless Equipment by Dec 1 so I looked on the internet and bought a LG Chocolate from a Wholesale dealer. When it arrived I contacted Verizon Wireless C/S told them I wanted to Activate a Phone Gave them all my Act.info After 2.5 Hours and no Cell Service a C/S Representative told me I Had a bad ESN And needed to take that phone to the Nearest Verizon Wireless Retail Store. And let A Tech. Look at it. (the nearest Store is 30 miles from my home.) I did as I was told but the tech. At that store with out even looking at the phone said that all she could do for me would be to get me to sign a new 2 year contract With Verizon Wireless then she would show me what deals they had. She also promised that the bill would stay the same. Well that was another lie. I Had to pay $85 for my phone which was the LG VX8650 Chocolate 3 and $50 for a Samsung Smooth for my G/F. And for a 2 line Unlimited Family Share plan which included Unlimited Web Usage And Browsing went from $85.00 a month in Jan to $150.00. When I called C/S they told me that: We're Sorry any confusion but we no longer have unlimited Web and I was being charged $1.99 Per K/B of Usage. Verizon is so Money hungry till even dropping To basic 700 min. A month and paying $4.99 for 250 Text on 1 line and $9.99 for 750 text on my line My bill was never below $125 a month. Now they want a ETF because I had 9 months left on my contract that I was Tricked into Signing up with Verizon Wireless.

Company: Verizon Wireless
Country: USA
State: Mississippi
City: Madison
Site: verizonwireless.com

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