Verizon Wireless
Billed Hundreds Monthly on Unlimited Plan and Repeated Disconnections

Shops, Products, Services

Verizon Wireless Ripoff - Buyers Beware.
I went to a Verizon Wireless Store on 66th Street in St Pete FL. The agent ordered me a Droid Incredible and stated my phone would be in on Thursday. One month later no, phone arrived. They gave me a used HTC phone and charged me for a DROID. I had to go direct to Verizon direct because the store was closed due to ripping off customers. Next I ordered a DROID X and setup an unlimited plan for calls, data, and int'l call plan for $29.00 extra.

I received bills consistently for over $350.00 a month and now it's $784.00 last month, over $300 add'l charges for overages. I called three times to get this corrected. The agent stated they would correct it, verified it was corrected, and never credited my bill. I paid the $350 monthly and Verizon has disconnected my phone 3 times. I am constantly sent to customer care, they say I am credited because it somehow was not applied, and the next day, disconnected for non-payment, again. In four months of having Verizon wireless, my bills are over $2,800.00.. Soooo, anyone thinking about switching to Verizon Wireless, don't do it. I have spoken to over a dozen friends and business associates who have experienced the same... Verizon will rip you off.

I cancelled all my Verizon services two years ago because they took $1,300.00 out of my bank account, instead of my $130.00 bill. It took 4 months and 37 hours on the phone with Verizon and Bank Of America to get my money back. I had to go directly to the CEO's office and threaten a shareholder lawsuit before they would return my $1,000.00 plus dollars. Stay away from Verizon Wireless... It's a nightmare and a huge ripoff. They will constantly change your plan and extend your contract with every change. And add a $350.00 early cancellation fee.


Company: Verizon Wireless
Country: USA
Phone: 8668946848
Site: verizonwireless.com
  <     >  

RELATED COMPLAINTS

Verizon Wireless
Switched wireless account to spouse, now billed by two companies

Verizon Wireless
Customer Service Resolved My Billing Issue Well

Verizon Wireless
$5,000 Bill After 30 Days on Plan Sold as Unlimited

Verizon
Bills Over $400 a Month for Two Phones After Plan Upgrades

Verizon Wireless
Store Staff Very Helpful With Wireless Plan Problem

Verizon's Phone Insurance Is A Scam
Verizon Wireless Rips Customers off on Insurance Scam Ripoff

Verizon Wireless
Plan Did Not Cover Friend's Boston Area Code, Facing $850 Bill

Verizon Wireless
New Phone Battery Does Not Hold Charge

Verizon
Promised Single Bill of $220 Monthly, Now Paying $354 Across Separate Bills