Toys R Us
Toysrus terrible online ordering

My daughters dad tried sending a dsi xl two games and a case for her birthday and ship it to her in mi. Turns out u cant deliver to my new adress. So i tried typing in the gift card numbers he gave me myself and order for store pick up. The next day i still didnt have my order conformation for pick up when i called the store they couldnt find the order. So i called 1800toysrus and they told me to call the store. Its been two and a half weeks ive been trying to get these for her birthday which is tomorrow june 7th she is expecting a present from her father and will be heart broken because of this. I am very pissed off. This need to be resolved they put it in with some other customer service to try and push it through i dont know what going on but my order number is 8773778277. I hope to have this resolved today and i dont plan on shopping here at toys rus again...

Company: Toys R Us
Country: USA

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