Home Depot
Card Closed for Delinquent Obligation Not on Equifax Report

I received a letter that my card was closed for a delinquent credit obligation. I pulled my Equifax report, and there was none. I called credit management, and they were very snide and told me I would have to go to the store and reapply, even if it was their mistake. I offered to fax them the report, and they said they would not reconsider. So they closed it for no reason. I see others have this same problem for the same reason.

Is this behavior that they think will earn them loyal customers? I dealt with Citibank, who has horrible customer service. I would love to know why Home Depot allows their customers to be treated like this.

Company: Home Depot
Country: USA

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