Dish Network
Rude reps and bogus $100 fee after reactivating held account

Left country for a while, put my Dish Network account on hold. My only programming was an international language package. Dish charged me between $5 and $10 a month for almost a year to keep service on hold and supposedly avoid reconnection fees and new contract. Now I am back and trying to reactivate my programming.

1st person reactivated the receiver to get basic English channels, then told me a technician would have to come out and I would be charged $100! He became very rude and told me that if I wanted to use their service I would have to pay, as though I were trying to get something for nothing or trying to scam the company. If I weren't entitled to receive programming why, then, were they taking $5 from me every month?

2nd person lied to me saying the $34.99 package advertised on their website (I was looking at it as we spoke) was no longer available and tried to sell me $49.99 package (BTW, the 1st person WAS willing to sign me up for the $34.99 package if I paid the bogus $100 fee). She then hung up on me. I called back, when I got the same service person she immediately hung up on me.

I would like to second the remarks made by others concerning the rude, unprofessional, and maybe dishonest people working for Dish Network.

Company: Dish Network
Country: USA
State: California
Site: dishnetwork.com

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