Dish Network
Receiver Stopped Working, 8-10 Day Wait for Fix and Rude Manager

TV & Radio

Dish network customer reps are so incredibly rude! I pay almost $80/month, and have for several years. My receiver suddenly stopped working for the last two days. I get zero channels. Just a screen with an error! When I call to inquire about it, the soonest anyone could fix it was 8-10 days from now. When I asked if it could be sooner, the voice on the phone was so degrading and brusque. The first person transferred me to his manager, who was the most unprofessional and disrespectful customer service rep I've ever spoken with. This man actually had the audacity to yell at me and tell me that I am "pissing him off"! He abruptly put me on hold, and hung up after a few minutes. Unbelievable! I tried calling a few times again, each and every time to be "put on hold" and hung up on. Cancelling my service and telling everyone with Dish network about it!


Company: Dish Network
Country: USA
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