Sony Grand Wega KDF-50 WE655
Defective

I undoubtedly bought a faulty Sony Grand Wega tv in January for roughly $3,000 bucks. This really is among the today-notorious LCD rear-projection televisions produced by Sony in 2004 and 2005 with faulty visual blocks that crash after roughly 3-4 years. This specific type of tv includes a lengthy record of problems and established hidden problems. It's been the topic of numerous grievances and much more lately, equally small-claims and municipal law suits. Numerous the web sites and message boards with a large number of grievances have developed in the last year and certainly will be quickly discovered simply by looking what - Sony Grand Wega - and - visual stop-. Our tv started to crash in August and it is currently almost unwatchable. Helping pictures could be supplied upon request. Three licensed characters were delivered to Sony, along side pictures of my tv. I also advised Sony of my request either: 1) the fix of my television, 2) payment add up to the price of fix (roughly $1,200), or 3) alternative of the faulty television. Sony declined each choice, providing simply to promote me another tv in a reduced cost. I experimented with solve this issue by accepting to buy an upgraded tv from Sony about the situation that it may be supplied with a long warranty. Sony declined. Lately, they produced a present of the tv by having an incorporated extensive warranty, while growing the buying price of their unique present to offset the price of the warranty (basically promoting me a tv that involved a long warranty, but making me spend more money for this). It's also worth remembering that Sony has created no try to either fix or pay for that fix of my current tv, showing they have no trusted repair for this which it will actually possess a hidden deficiency that CAn't be efficiently fixed. Sony hasn't created any sensible test at payment or negotiation within this issue. Their only reaction continues to be to try to market their clients another tv. They evidently won't, nevertheless, remain behind the caliber of their alternative item for several-year, producing their damaged clients again susceptible to another disastrous failure when their limited warranty ends. Sonys obvious technique would be to climate the surprise and wish that merely a few clients may follow a legitimate negotiation, which can be less cost than supplying a reasonable settlement to all the clients who bought these faulty televisions. I consequently rejected to danger spending any extra cash on the Sony item and also have been recommended to document a proper complaint against Sony for that purchase of the $3,000 tv having a hidden deficiency that may not have now been recognized throughout the regular warranty period.

Company: Sony Grand Wega KDF-50 WE655
Country: USA

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