Sony Corporations of America
Defective GrandWega Televisions

I am writing out of frustration and disbelief to the way in which Sony has decided to handle the Optical Block issue on many of the projection TVs Sony produced and allowed to be distributed.
I purchased the Sony KDF-55WF655 in July from Circuit City in Brea, CA. I expected a $3,000 television set to last me as long as the $1,000 big box Mitsubishi I had for 10 years. Little did I know that Sony had developed and produced a TV that would last less than five years. I have always been happy with Sony in the past.
I have purchased everything from TVs, Playstations, surround sound systems, car stereos, etc. Sony has always (from my perspective) built a reliable product, until recently.
It is disheartening and frustrating that with the known issue of the Optical Blocks that a recall was not put on the TVs to be proactive in the repairs / replacements of the units.

Company: Sony Corporations of America
Country: USA
Site: sony.com

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