Best Buy
00839946127175 - hewlett packard lap top

The geek squad of best buy in olympia, wa and hewlett packard dionostic center screwed me. I have a h/p lap top bought from bestbuy. The screen went blank 4 days past warranty so i took it to best buy geek squad. They said these screens go out alot. For $112 (including shipping) they could send it to hp to find out what went wrong. Hp said the hard drive is shot, and for $450 we can put in anew one. I said no send it back to bestbuy for me to pick up. When i picked up hp said i now owned another $75. I paid took my no good laptop home put my battery pack back in and fooled around with it and it now works. (i know nothing about computers but how does a dummy like me get a blown hard drive working that hewlett packard said was blown. I was ripped off by hp and the geek squad is a fake (they should have been able to fix locally.

Company: Best Buy
Country: USA

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