Best Buy Geek Squad
Long Repair Delays and Employees Say They Are Told to Prolong Repairs
- 10-25-2010
- 36
Electronics and household app.
Geek Squad is told by Best Buy to prolong repairs and find a way to charge even under warranty. Long delays unknowleagle help and lines in stores all make getting service a nightmare. Employees told me they can be fired for fixing a problem on the spot rather than taking computer in and delaying repair!
Company: Best Buy Geek Squad
Country: USA
Site: bestbuy.com