Geek Squad
MacBook Pro Repair Sent Away for 15 Days Because Store Lacked Tools
- 09-28-2010
- 54
Electronics and household app.
Based on my experience with both the Geek Squad 800 number staff and the in-store staff in Westminster, CO — I highly caution anyone against buying a Mac PC from Best Buy. The Geek Squad manager stated that only two of his 12 people know enough to service on-site. Most recently, they didn't even have the screw driver needed to remove the battery from my MacBook Pro — had to instead send it to a "hub" with a 15-day turnaround.
Company: Geek Squad
Country: USA