Geek Squad
Technician Never Showed Then Customer Kept on Hold 25 Minutes

Had an appointment to have the Geek Squad come out and fix our computer system.
They never showed up. When questioned they said they'd made phone calls but those calls were never truly made.
Then when called again they kept me on hold for 25 mins!!! 25 lousy, rotten minutes just to hear them spout off some garbage about how they can't fix Windows 98 (even tho they never said that initially and knew what our system ran on).
What a crock! People who don't keep their appointments and then keep you on hold forever and then say oh can't help anyway.

Never again!

Company: Geek Squad
Country: USA

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