Best Buy
I tried to exchange a dvd that when I opened the box, there was nothing in it

I once tried to exchange a dvd that I had purchased that when I opened up the box, nothing was there. Even though I had the receipt proving that I had purchased the dvd there, they initially refused to exchange it because they thought that I had done it myself. I am a middle age woman, not some young kid. I was offended. I asked to speak to a manager and then I was able to exchange the dvd.

Company: Best Buy
Country: USA
State: Georgia
City: Kenessaw

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