Aaron's Rentals And Leasing
Repair Promised in Six Weeks, TV Still Missing After Months

I was paying on a 32-inch TV from Aaron's when it malfunctioned. They sent it out to Phoenix to get repaired. They gave me a 28-inch as a loaner until the problem was resolved. I was told it would take up to six weeks.

It has now been seven or eight months, and still no TV. I constantly bugged them the whole time, and they said it was not their fault and that it should be in next week. I was told this every week.

About five months into it they gave me a 32-inch loaner that was repossessed. They constantly harassed me to take the repossessed TV instead, but I constantly refused because of the condition. I was then told that one payment would be knocked off.

It was, as it shows on my receipt, leaving me with one more payment left. As I went in to pay it off, my receipt showed that I still had another payment. The manager said he has nothing to do with that and could not fix it.

Throughout this whole mess I was treated poorly and without any respect as a customer. I have paid $2100 for a 32-inch TV which I have not had most of the time. What a rip-off!

Company: Aaron's Rentals And Leasing
Country: USA
State: New Mexico
City: Las Cruces
Address: 910 N Telshor
Phone: 5755239700

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