Verizon
Extra $100 payment not credited and billed for paid balances
- 09-02-2008
- 1
Electronics and household app.
Last month, I paid my Verizon bill[phone/internet] and added an extra $100 by mistake. They said they could re-instate it on my credit card, so they would add the $100 to a credit for me. They did not do that. I am still being charged for bills I have paid in full. I went to their website and spoke with an online rep. Who my current bill for $272.18 is actually only $34.59. When I asked her why it said I owed so much, she would not answer me. Also, I added unlimited long distance, only to find out it was not unlimited. This company need a lot of work done on the inside. They are getting on my last nerve. They still refuse to pay me what they truly owe me. Beware of them!!
Company: Verizon
Country: USA
State: Florida
City: St. Petersburg
Address: PO Box 33056