Verizon
Charged for Long Distance and Unowed Balances After Paying $1000 in Full

I have had more problems with Verizon for many reason I have had IT and hope I can resolved these problems myself, I was treated as a piece of you know what, I was laughed at by a supervisor because I was telling her my problem, then called a liar, I was back up on my phone and internet bill for a while, and in January of this year I paid them all in full about 1000.00 dollars, everything was current, now not even a month later my phone is being charged for long distance when I don't have it, my internet was trying to come off my credit card of the amount of 136.00 after I paid them 21.00 two days after I paid them a thousand dollars which by the way they just charged my credit card without letting me know, then they kept charging my account with money I didn't owe them, they suspend my online saying I owed them since december, And let me remind you my service was disconnected in November. This is when they said your credit card was declined in december and january, and I said no I didn't have a credit card in December, how do I owe you people this when I paid you in full in january, I have been current, they argued and laughed and I still paid the 57.00 I didn't owe them, I am being scammed out of money I don't have, anyone in their right mind would not pay over 230.00 in three weeks of internet bill its unheard of. If someone has any info how to stop this, please email me at [removed]. I have contacted the news station on this and hope for an investigation.

Company: Verizon
Country: USA
State: Massachusetts
City: East Bridgewater

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